Independent Business Review (IBR) for a Private Hospital

The Challenge

The Hospital faced a decline in sales and losses in the two previous years. The Board of Directors asked our company to prepare an Independent Business Review of the Hospital and recommend improvements. 

The Solution

Our Consultants worked in three phases, combining industry analysis with a full review of the hospital’s operations:

Phase 1 – Analysis & Diagnosis
  • Analysis of the national healthcare industry and its key trends
  • Analysis of local competition and their healthcare service offerings
  • Review of the hospital against the EXE.S Strategy Growth Methodology framework and its 12 core pillars, including Strategy, Sales, Marketing, Finance and Organisation
  • Analysis of financial data and cash flows
  • Interviews with key management and departmental executives
  • Review of the organisational structure and core operations
  • Identification of critical weaknesses
Phase 2 – Findings & Priorities
  • Development of documented viability scenarios
  • Delivery of a full report with specific recommendations
  • Presentation of the findings to the Board of Directors and agreement on priorities
Phase 3 – Implementation
  • Implementation of the agreed actions together with the Board, including changes to the hospital’s Management Team

The project was carried out in line with the EXE.S Strategy Growth Methodology (ESGM).

Results Delivered

The outcome of the review and the changes implemented:

  • Sales recovered gradually within eight months
  • An independent, evidence-based picture of the business
  • Clear understanding of the real causes of operational instability
  • Defined priorities for short-term intervention
  • A basis for a future restructuring and growth plan

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